The costs of returning an order are the responsibility of the buyer, who must prepare and ship the package. except in the case of defective products. In this case, ABBY MAC will proceed to an exchange without the need to return the product (after receipt of photos showing the product defect). ABBY MAC strongly recommends to any buyer wishing to return an order to choose a secure shipping method. Returns are made at the buyer's risk.

Upon receipt of the returned order, ABBY MAC will contact the customer or, in the case of a refund request, will make the necessary reimbursement.