By accessing or ordering on the website of ABBY MAC (www.abbymac.com.au), the customer agrees to be bound by these Terms General, and states that he has read and understood them. AbbyMac.com reserves the right, in its sole discretion, modify or change these terms and conditions at any time. It is the customer’s responsibility to regularly consult the Terms General to keep abreast of any changes. Products sold benefits and services described on the Site at the time of sale. Product specifications and photos are indicative only.
By placing an order, you certify that you have read and accept the terms and conditions.
The catalog prices appearing on this website are quoted in Australian Dollars.
Shipping fees are also included in the sale price.
The sale price, as well as all possible costs, are indicated in the synthesis of the customer order and are subject to approval before confirming each order.
3. Custom Fees
Orders outside Australia may be subject to customs duties at the border crossing. These additional costs are the sole responsibility of the recipient, and the recipient recognizes to be informed when ordering. These taxes are not in any case entitled to a discount, a refund or a de-taxing.
Customs taxes depend on the country of the customer, the money paid as customs tax does not come back to ABBY MAC but is a customs tax.
4. Availability & Size
The AbbyMac.com delivery commitment is void in case of failure or non-compliance with lead times from its suppliers, and to the extent that this unavailability is not due to AbbyMac.com.
In case of unavailability of a product, AbbyMac.com will inform the customer of such unavailability to the best of their ability as soon as possible.
5. Delivery and transport
Products are sent to the delivery address given by the customer during the order process. ABBY MAC delivers its products worldwide.
The orders are sent from Australia. The delivery time therefore depends on the customer’s country.
Depending on the destination and local postal services, delivery may sometimes take more than two weeks. If the order takes a long time to arrive, it may mean that the delivery service has not found the address. In this case, the customer will have to wait for the package to be returned to ABBY MAC offices and ABBY MAC will contact the customer for a new shipment or a refund of the order.
No refund will be made, unless the legal delivery time is exceeded, without returning the package to ABBY MAC offices.
In the event that an order requires several deliveries, the shipping and transport are charged to the customer once per order.
In case of delay by the carrier responsible, AbbyMac.com will not be held liable for any reason whatsoever. Consequently, no claims against AbbyMac.com of any nature whatsoever may be made.
In case of return for incorrect sizing, the customer will be responsible for all return shipping costs.
TO NOTE :
AbbyMac.com does not book parcels in postal box and books no goods to a customer or minor under guardianship, unless written permission from parents or guardian is received.
6. Return and Refund Policy
You have 30 calendar days to return an item from the date you received it.
If you want to return the package due to the product quality, we will send you a new one without the need to return it.
Refunds after you placed your order:
Each order is sent within 48 hours after the order has been placed. You have 48h to make a refund request otherwise the order will be sent and we will have to wait to receive it back to our premises to make the refund
Method of refund
Any credit due as a result of a return shipment, will be refunded to the account that the buyer used to pay the original order. A refund might take 5-10 days after we have made the refund request.
Product condition for a return/refund:
To be eligible for a return, your item must be unused and in the same condition that you received it.
The product must be in its original pouch.
Refund contact info:
To ask a refund or a return, you need to contact our customers support from our ‘’Contact’’ page on our website.
Charges for a return:
If you return the package due to a size error, the shipping cost is at your charge.
Refunds after returns:
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
The guarantee takes effect on the date of delivery of the item. AbbyMac.com invites the customer to check the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as transport damage. According to the law, the customer is obliged to notify (up to a period of one week after delivery) AbbyMac.com of defect or abnormality affecting the delivered goods to allow AbbyMac.com to rectify the complaint. If the customer does not comply with the above two requirements verification of goods and signaling their defects and anomalies, the customer loses the right to the guarantee.
The following is not covered under the guarantee: damage due to poor maintenance, non-compliance of the operating instructions, or normal wear and tear.
8. Access AbbyMac.com Newsletter
By ordering, contacting us by the contact form, registering on the site of ABBY MAC (www.abbymac.com.au), the customer agrees to receive information sent by email through the website, including the newsletter, special offers and promotions.
9. Intellectual Property
The customer agrees not to use text, images, logos and other graphics on the site without the written and explicit permission of AbbyMac.com. This website, in part or in whole, should in no case be reproduced, copied, sold or exploited for commercial purposes without authorization written by officials of AbbyMac.com.
10. Data protection
All personal data will be considered confidential. The information required to manage the order will be subject to a data processing and may be communicated to associated companies under the management of the order.
DATA PROTECTION STATEMENT OF THE WEBSITE
The sole proprietorship company “ABBY MAC”, is the operator of the “www.abbymac.com.au” website (hereafter : the “Website”) and the service provider of the services offered on this website.
For that reason, the “ABBY MAC” company is responsible for gathering, processing and using your data and ensures that these actions comply with Australian law. The protection of your personal data is of the utmost importance to the “ABBY MAC” company. In this document, we inform you of the data which will be gathered on the Website, as well as the use which will be made thereof. You will also find out how to ensure the accuracy of this information as well as the process to follow should you wish to request that this data be deleted.
Please not that this data protection Statement may be subject to periodic modifications. Therefore we recommend that you regularly refer to this data protection Statement to ensure that you are always aware of the most up-to-date version.
2. Collection, Use and Processing of personal and professional data
When you access the Website, certain information is automatically recorded for purposes of system administration, for the purpose of statistics or for security reasons.
-the name of your internet service provider ;
-your IP address (in some cases) ;
-the version of your internet browser ;
-the operating system of the computer with which you accessed the Website ;
-the website from which you accessed our Website;
-the search terms you used to find our Website;
-your email address;
-your home address;
-your first name;
-your telephone number.
When you register as a user by entering your details on the Website, you accept that your data will be used in connection with the services offered.
You also agree to your data being used for advertising purposes or being transmitted to third parties for the purposes of publicity. If you do not consent to your data being used for the publicity purposes, you may at any time have it excluded it by writing an Email to us at the following address: email@example.com.
3. Data security
We store your data securely and take all the necessary steps to protect it from all loss, illicit access, misuse or other. Our staff and our contractual partners who have access to your data are subject to a contractual obligation of confidentiality and must respect the legal provisions regarding data protection. In some cases, we may be required to pass your data on to companies which are linked to us. In these cases your data will also be treated strictly confidentially.
“Cookies” are small texts of information which come from your browser and are temporarily saved to the hard drive of your computer. These Cookies are necessary in order for the Website to work properly.
The information contained within the Cookies allows you to better navigate on our Website and enables an optimal ease of use. The Cookies we use do not save any personal data. Cookies are automatically accepted by most internet browsers. You can prevent this by modifying the settings of your browser. You can also delete all the Cookies saved to your computer by deleting the temporary internet files (“additional options” in the browser address bar).
By deactivating the cookies, it may be that you cannot use all the functions available on our website.
You can find the steps to follow in order to delete Cookies on Internet Explorer here:
and on Mozilla here :
If you have any questions or comments, you can contact us at any time by Email at the following address: firstname.lastname@example.org.