By accessing or ordering on the website of ABBY MAC (www.abbymac.com.au), the customer agrees to be bound by these Terms General, and states that he has read and understood them. AbbyMac.com reserves the right, in its sole discretion, modify or change these terms and conditions at any time. It is the customer’s responsibility to regularly consult the Terms General to keep abreast of any changes. Products sold benefits and services described on the Site at the time of sale. Product specifications and photos are indicative only.
By placing an order, you certify that you have read and accept the terms and conditions.
The catalog prices appearing on this website are quoted in Australian Dollars.
The sale price, as well as all possible costs, are indicated in the synthesis of the customer order and are subject to approval before confirming each order.
3. Custom Fees
Orders outside Australia may be subject to customs duties at the border crossing. These additional costs are the sole responsibility of the recipient, and the recipient recognizes to be informed when ordering. These taxes are not in any case entitled to a discount, a refund or a de-taxing.
Customs taxes depend on the country of the customer, the money paid as customs tax does not come back to ABBY MAC but is a customs tax.
4. Availability & Size
The AbbyMac.com delivery commitment is void in case of failure or non-compliance with lead times from its suppliers, and to the extent that this unavailability is not due to AbbyMac.com.
In case of unavailability of a product, AbbyMac.com will inform the customer of such unavailability to the best of their ability as soon as possible.
5. Delivery and transport
Products are sent to the delivery address given by the customer during the order process. ABBY MAC delivers its products worldwide.
The orders are sent from Australia. The delivery time therefore depends on the customer’s country.
Depending on the destination and local postal services, delivery may sometimes take more than two weeks. If the order takes a long time to arrive, it may mean that the delivery service has not found the address. In this case, the customer will have to wait for the package to be returned to ABBY MAC offices and ABBY MAC will contact the customer for a new shipment or a refund of the order.
No refund will be made, unless the legal delivery time is exceeded, without returning the package to ABBY MAC offices.
In the event that an order requires several deliveries, the shipping and transport are charged to the customer once per order.
In case of delay by the carrier responsible, AbbyMac.com will not be held liable for any reason whatsoever. Consequently, no claims against AbbyMac.com of any nature whatsoever may be made.
In case of return for incorrect sizing, the customer will be responsible for all return shipping costs.
TO NOTE :
AbbyMac.com does not book parcels in postal box and books no goods to a customer or minor under guardianship, unless written permission from parents or guardian is received.
6. Return and Refund Policy
You have 30 calendar days to return an item from the date you received it.
If you want to return the package due to the product quality, we will send you a new one without the need to return it.
Refunds after you placed your order:
Each order is sent within 76 hours after the order has been placed. You have 76h to make a refund request otherwise the order will be sent and we will have to wait to receive it back to our premises to make the refund
Method of refund
Any credit due as a result of a return shipment, will be refunded to the account that the buyer used to pay the original order. A refund might take 5-10 days after we have made the refund request.
Product condition for a return/refund:
To be eligible for a return, your item must be unused and in the same condition that you received it.
The product must be in its original pouch.
Refund contact info:
To ask a refund or a return, you need to contact our customers support from our ‘’Contact’’ page on our website.
Charges for a return:
If you return the package due to a size error, the shipping cost is at your charge.
Refunds after returns:
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
The guarantee takes effect on the date of delivery of the item. AbbyMac.com invites the customer to check the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as transport damage. According to the law, the customer is obliged to notify (up to a period of one week after delivery) AbbyMac.com of defect or abnormality affecting the delivered goods to allow AbbyMac.com to rectify the complaint. If the customer does not comply with the above two requirements verification of goods and signaling their defects and anomalies, the customer loses the right to the guarantee.
The following is not covered under the guarantee: damage due to poor maintenance, non-compliance of the operating instructions, or normal wear and tear.
8. Access AbbyMac.com Newsletter
By ordering, contacting us by the contact form, registering on the site of ABBY MAC (www.abbymac.com.au), the customer agrees to receive information sent by email through the website, including the newsletter, special offers and promotions.
9. Intellectual Property
The customer agrees not to use text, images, logos and other graphics on the site without the written and explicit permission of AbbyMac.com. This website, in part or in whole, should in no case be reproduced, copied, sold or exploited for commercial purposes without authorization written by officials of AbbyMac.com.
10. Data protection
All personal data will be considered confidential. The information required to manage the order will be subject to a data processing and may be communicated to associated companies under the management of the order.